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Exam C-C4H22-2411 Study Guide, C-C4H22-2411 Exam Sample Questions

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SAP C-C4H22-2411 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Clean Core: This section evaluates the ability of IT Solution Architects to apply clean core principles to ERP systems. It emphasizes maximizing business process agility, reducing adaptation efforts, and accelerating innovation.
Topic 2
  • Data Integrations Advanced: Designed for Data Center Network Engineers, this section delves into advanced data integration techniques. It encompasses store data onboarding (CSV), product data integration (URL, Google Tag Manager), sales data onboarding (APIs), customer data onboarding (APIs, CSV), Predict, and the SAP Customer Data Platform connector. The emphasis is on describing and explaining these integration methods.
Topic 3
  • Account Creation and Settings: This section targets IT Solution Architects, covering the provisioning of environments and configuration of various settings. It includes contact data integration, DNS settings, SSL certificates, email channel setup and compliance, account security settings, and channel setup. The focus is on describing, explaining, and configuring these elements.
Topic 4
  • Data Collection and Contact Management: Aimed at Data Center Network Engineers, this section focuses on contact management, block lists, Smart Insight, Web Extend, relational data, and plug-in onboarding for platforms like SAP Commerce, SAP Customer Data Platform, and Magento. It assesses the ability to describe, explain, and utilize these components effectively.

>> Exam C-C4H22-2411 Study Guide <<

Updated SAP C-C4H22-2411 Exam Questions [2025] - Quick Tips To Pass

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SAP Certified Associate - Implementation Consultant - SAP Emarsys Sample Questions (Q40-Q45):

NEW QUESTION # 40
Which of the following applies when using Send Time Optimization (STO)?

  • A. You can configure the launch time for new contacts with no behavior history.
  • B. You can exclude duplicate email addresses.
  • C. You can activate "STO" on the default scheduling or advanced scheduling page.
  • D. You can exclude specific hours in order to avoid contacts receiving emails at those times.

Answer: C

Explanation:
Send Time Optimization (STO) in SAP Emarsys optimizes email send times based on contact behavior:
* Option C:Correct. STO can be activated on either the default or advanced scheduling page when setting up an email campaign, allowing flexibility in configuration.
* Option A:Incorrect. STO uses historical behavior; new contacts without data default to a standard time, not a configurable one.
* Option B:Incorrect. Duplicate exclusion is a separate feature, not tied to STO.
* Option D:Incorrect. STO doesn't allow hour exclusions; it optimizes based on past engagement patterns.The SAP Emarsys Help Portal under "Send Time Optimization" verifies STO's activation options.References:SAP Emarsys Help Portal - "Send Time Optimization" (https://help.emarsys.com/).


NEW QUESTION # 41
What are some of the ways bounces can be caused? Note: There are 2 correct answers to this question.

  • A. A soft bounce can result from a recipient putting the sender on their personal spam list.
  • B. A soft bounce can result from a temporary server breakdown.
  • C. A hard bounce can result from an email rejected by the recipient's server firewall.
  • D. A hard bounce can result from an email address that does not exist.

Answer: B,D

Explanation:
Email bounces in SAP Emarsys are categorized as soft or hard:
* Option B:Correct. A soft bounce occurs due to temporary issues, such as a server breakdown or full inbox.
* Option D:Correct. A hard bounce occurs when an email address doesn't exist, indicating a permanent delivery failure.
* Option A:Incorrect. Marking as spam typically results in a complaint, not a soft bounce.
* Option C:Incorrect. Firewall rejection might cause a soft bounce, not a hard one, depending on the reason.The SAP Emarsys Help Portal under "Email Delivery" explains bounce types and causes.
References:SAP Emarsys Help Portal - "Email Delivery" (https://help.emarsys.com/).


NEW QUESTION # 42
You are an account owner. You want to add a new administrator with access to Smart Insight. Which user role do you select?

  • A. Administrator
  • B. Operator
  • C. Account Owner
  • D. BI Administrator

Answer: D

Explanation:
In SAP Emarsys, user roles define access levels:
* Option C (BI Administrator):Correct. The BI (Business Intelligence) Administrator role is specifically designed to provide access to Smart Insight, which includes advanced analytics and reporting features like revenue and customer lifecycle data.
* Option A:Incorrect. Account Owner has full access but is typically reserved for the primary owner, not a new admin.
* Option B:Incorrect. Administrator has general access but lacks specific Smart Insight permissions unless customized.
* Option D:Incorrect. Operator is a limited role for basic tasks, not analytics access.The SAP Emarsys Help Portal under "User Management" details the BI Administrator role for Smart Insight.References:
SAP Emarsys Help Portal - "User Management" (https://help.emarsys.com/).


NEW QUESTION # 43
Which of the following describe Automation programs? Note: There are 2 correct answers to this question.

  • A. Automation Center should be used to create recurring lifecycle campaigns.
  • B. Interactions should be used for programs that react to a customer action.
  • C. Both Automation Center and Interactions share the same entry points.
  • D. Automation Center always ignores the opt-in status for emails.

Answer: A,B

Explanation:
Automation programs in SAP Emarsys are managed via the Automation Center and Interactions:
* Option A:Correct. Interactions are designed for real-time, event-driven programs reacting to customer actions (e.g., abandoned cart), distinct from scheduled Automation Center programs.
* Option C:Correct. The Automation Center is ideal for recurring lifecycle campaigns (e.g., welcome series, re-engagement), offering scheduled and structured workflows.
* Option B:Incorrect. Automation Center and Interactions have different entry points; Automation Center uses segments or events, while Interactions rely on real-time triggers.
* Option D:Incorrect. Automation Center respects opt-in status unless explicitly overridden, ensuring compliance with marketing preferences.The SAP Emarsys Help Portal under "Automation Center" and
"Interactions" clarifies these distinctions.References:SAP Emarsys Help Portal - "Automation Center" and "Interactions" (https://help.emarsys.com/).


NEW QUESTION # 44
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?

  • A. It indicates the call was successful.
  • B. An internal issue occurred and you should try again.
  • C. Your API credentials are incorrect.
  • D. There is an error in the information provided that needs correcting.

Answer: D

Explanation:
HTTP response codes in SAP Emarsys API indicate call status:
* Option A:Correct. A 400 Bad Request means the request contains invalid data (e.g., syntax error, missing parameters) that needs correction.
* Option B:Incorrect. Internal issues return a 500-series code, not 400.
* Option C:Incorrect. Incorrect credentials typically return a 401 Unauthorized, not 400.
* Option D:Incorrect. Success is a 200 OK, not 400.The SAP Emarsys API Documentation defines 400 as a client-side error.References:SAP Emarsys API Documentation - "Response Codes" (https://dev.
emarsys.com/).


NEW QUESTION # 45
......

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